ServiceDesk & Infrastructure Operations 017-260604-SD1

I am a Corporate Trainer with extensive knowledge and training expertise in various IT Infrastructure Technologies & related Methodologies. With proven skills in my core competencies, I deliver high quality training programs to overseas as well as domestic clientele.

With 22 Years in the IT Industry, that began in 2004, I have gained great exposure to different IT Infrastructure operations and diverse cultures while working with few of the largest organizations in IT across the world.
Now, as an IT Infrastructure Trainer for the past 16+ Years, I deliver training sessions in IT Infrastructure Technologies for Freshers, Campus Recruits, Experienced as well as Management Professionals.

Hello,

I’m a seasoned IT professional with over 15 years of experience in training and mentoring across a wide spectrum of technologies. Currently, I serve as a Senior Manager - Mentoring & Technology at Genspark (Pyramid Consulting), GA, USA, where I specialize in shaping future-ready talent in cutting-edge domains like cloud computing, cybersecurity, software development, and automation.

With certifications in Google Cloud and strong expertise in programming, web technologies, network security, and DevOps, I’ve now expanded my focus to the transformative domain of Generative AI—a field revolutionizing how we build intelligent, creative, and automated solutions.

In this training, we’ll explore the foundations and practical applications of GenAI, including prompt engineering, fine-tuning, use cases in automation/testing, and integration with different tools. Whether you're a tester, developer, or aspiring AI enthusiast, you’ll gain the skills needed to leverage GenAI in real-world projects.

Let’s dive in and unlock the potential of Generative AI in software testing and automation. Looking forward to an engaging and insightful learning journey with you all!

I’m the Training Operations Manager at GenSpark, where I coordinate large-scale training initiatives and serve as a liaison between clients, consultants, and internal teams. I manage everything from onboarding and upskilling to consultant performance tracking and client relationship development to ensure our programs deliver impact at every level.

For every cohort, I focus on keeping the program moving forward, from managing logistics and tracking outcomes to supporting trainers and ensuring you have the resources you need to succeed.

Outside of work, I’m usually organizing something in a spreadsheet or spending time with my wife and 6-year-old Siberian Husky, Ace.

I’m the Director of Technical Training & Development at GenSpark, where I design and lead large-scale training programs that connect academic learning with real-world industry needs.

I’m passionate about building talent and driving workforce innovation. Over the years, I’ve developed and deployed nationwide programs across technologies like Mainframe, RPG, Oracle EBS, Guidewire, Cybersecurity, and Generative AI.

My focus is on creating immersive “Hire-Train-Deploy” models that help entry- and mid-level professionals accelerate into meaningful roles with top enterprise clients. I combine technical training, leadership development, and hands-on learning design to prepare learners for long-term success in the tech industry.

When I’m not building the next generation of tech talent, you’ll usually find me traveling with my family, exploring the outdoors in our Grand Design Momentum RV, or creating new and engaging educational content.